Where are you located?

We are located at 59 Todmorden Road, Burnley, Lancashire, BB10 4AB (near to the Registry Office & Aldi) and you will find ample free parking in the car park situated across from St Catherines Church or alternatively on the Road next to Aldi.

What are your opening times?

Opening times vary and availability can be found via our online booking app (see BOOK NOW tab at top of page). Please note; all visits are strictly by appointment only.

How do I make an appointment at Pinks.co Beauty Rooms?

You can book anytime by using the 'Book Now' button at the top of the page or you can email info@pinks.co

Do you welcome ‘Walk Ins’?

We are usually very busy treating clients and spare appointments on the day can be rare so we advise you message us for last minute appointments. Please note; all visits are strictly by appointment only.

When should I arrive for my appointment?

We would suggest you plan to arrive at your allocated appointment time so that we can ensure your entry to the premises without having to wait outside.

What if I’m late for my appointment?

Depending on our schedule we may have to shorten your appointment so that the next client is not inconvenienced.

What if I need to cancel my appointment?

We understand that in some circumstances you may need to cancel your appointment, please see the policy we have in place for all bookings made at Pinks.co :- A non-refundable booking fee of 35% is required for all bookings, this goes towards the final value of the service and is non-refundable in cases of late cancellations (less than 48 hours (72 hours for appointments 19th until 31st December)). If you give less than 24 hours notice or fail to show up for your appointment , you will be liable for 100% of the total booking cost . If you rearrange your appointment with more than 48 hours notice (or 72 hours on dates stated previously), you may use your deposit against your next appointment or in case of cancellations can request a refund.

Should I schedule my future appointments before I leave Pinks.co Beauty Rooms?

Absolutely, we allow a generous amount of time for each appointment and our demand is high therefore booking in advance guarantees appointments that are convenient for you.

Are children allowed in Pinks.co Beauty Rooms?

As salons offer lots of temptation to little hands our concern is for the safety of your child so we ask that you don't bring children to your appointments, we also ask you fully respect other clients experience and do not infringe on their 'me time'.

Which form of payment do you take?

We accept cash and most credit cards.

Why do I need a patch test for some treatments?

Because your health and wellbeing are our top priority! We understand it may be an inconvenience to visit us at least 24 hours prior to treatment to have your test but we cannot carry out your treatment without one, even if you have had one somewhere else. Your patch test is then valid for each regular treatment you have, if you leave 6 months between treatments we will request a retest to ensure your safety. Reactions are extremely rare and may include swelling, irritation, redness and itching, if you suffer from any of these please let us know as we cannot carry out the treatment. Patch tests are required for tinting, lashNV & lash extensions.

Should I inform you if I have an illness or are pregnant?

Again, your health is our top prority! Please inform us of any illnesses or pregnancy when making your booking so that we can ensure the treatment is appropriate and safe for you. Failure to do so may mean we cannot carry out your desired treatment, we will always try to suggest appropriate alternatives (if possible).

Can I still book a mobile appointment?

Mobile appointments are no longer available from Pinks.co, we apologise for any inconvenience.

Do you give out aftercare advice?

We care about you and you can find advice regarding care prior to treatment, during and after treatment at the bottom of each treatment page on our website. We also give advice during your visit and supply an aftercare sheet before your appointment ends. If you have any additional questions please do not hesitate to contact us via facebook message or email info@pinks.co